bdg

bdg App support

Contact
+91 6785752873

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, start by opening the app and entering your registered mobile number. Next, verify the One-Time Password (OTP) sent to your phone, which will securely authenticate you. After verification, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To initiate the process, first, ensure your internet connection is stable and strong. Wait for a signal, then click to receive the OTP, and hold on for the designated time. If the OTP doesn't arrive, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means users can only redeem their winnings, not their bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI, and bank details. This is a required step for the application to proceed. Filling in this information will help facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take between 30 minutes to 3 hours to complete a process. However, some users may experience delays in payments, which can take up to 24 hours to resolve. This delay can sometimes be a drawback in an otherwise efficient app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games using the bonus can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to verify if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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