bdg

bdg App support

Contact
+91 7815136929

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, ensure a strong internet connection is available. If you still have issues receiving the OTP, click "send OTP" again and wait for a response. If the problem persists, you can reach out to the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, you must send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems you were experiencing and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can cash out their hard-earned rewards but not any additional bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps will help to facilitate a smooth and secure onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait for up to 24 hours. This unexpected delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used in gaming and cannot be withdrawn by anyone else. Any funds earned from playing with the bonus can be withdrawn. This means you can access the money you've won with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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