bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 2021978059
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can access the account without needing a password or email login. This method provides a convenient and secure way to log in.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and has a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive within the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and enjoy playing the app. This should fix any problems you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. Users cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's a rare exception to the app's otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If it's failing there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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To ensure a seamless and hassle-free experience, bdg offers a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This flexibility allows customers to choose the payment option that best suits their needs. Moreover, bdg's dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance and addressing any questions or concerns customers may have. Whether it's regarding a deposit, withdrawal, or any other aspect of the service, the team is always ready to help, ensuring that customers can focus on their priorities without any interruptions.