bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 2192678731
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please email your updated KYC details to our customer support team. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you can easily log in and start playing the updated app. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus earnings cannot be withdrawn. Users can only withdraw their genuine gaming earnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Once submitted, you can complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy in processing time is primarily related to payment issues rather than the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At bdg, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
We prioritize your convenience by offering a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, ensuring that your transactions are quick and hassle-free. Our commitment to responsible gaming is reflected in our robust security measures and dedicated customer support team, available 24/7 to assist you with any questions or concerns. At bdg, we understand the importance of a seamless gaming experience, which is why we strive to provide a user-friendly platform that is accessible at all times. Our team is dedicated to ensuring that your time at our site is enjoyable and rewarding, with a wide range of games and features designed to meet the needs of all players. Whether you're a seasoned gamer or just starting out, we invite you to join us and discover a world of excitement and endless possibilities. Every spin, bet, or roll can lead to incredible rewards and unforgettable moments. Our goal is to provide a safe and enjoyable environment where you can play with confidence and peace of mind, knowing that our team is always here to support you.