bdg

bdg App support

Contact
+91 2817097509

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you'll be logged in without needing a password or email. This convenient login method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection and ensure a strong signal is available. If you still don't receive the OTP after clicking "send," you can try reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active mobile number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and access it without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only the money earned from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. This means users can only access the funds they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours to complete due to its fast and stable services. However, occasional delays may occur with payments, requiring a wait time of up to 24 hours. This delay is an exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made using the bonus funds can be withdrawn. The bonus earnings itself remains locked in the gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your withdrawal request is pending, don't worry, the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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