bdg
bdg
This app is available for your device
bdg
This app is available for your device
Contact
+91 5261616527
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP attempt. If you still don't receive the OTP within the allotted time, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the transfer of your account. This will help resolve any issues and ensure a smooth continuation.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you can easily log in and start playing. This should fix any problems you were experiencing and allow you to enjoy the app.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, not bonus money. This means you can access your hard-earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but its efficiency can be affected when payment delays occur. In such cases, users may experience a waiting period of up to 24 hours. Despite this, the app's overall performance remains generally efficient and speedy.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is still pending, don't worry - the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can also seek assistance from their customer care centre.
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