bdg

bdg App support

Contact
+91 7172295896

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in seamlessly. No password or email is required for this easy login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once downloaded, you can start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum amount of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus rewards. Any earned money can be withdrawn, but bonus amounts are non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes linking your Aadhar card, UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's a rare exception in an otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but the bonus amount itself cannot be withdrawn. The bonus funds can only be used within the gaming platform.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can reach out to their care centre for assistance.

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