bdg

bdg App support

Contact
+91 2000759776

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin with, check your internet connection to ensure a strong signal. Wait for the signal to stabilize, then click on send OTP, waiting for it to be sent successfully. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number that you previously used. If your number has changed, send your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will enable us to update your account and grant you access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. The withdrawal limit only applies to earnings from gaming, not bonus rewards. You cannot withdraw bonus money collected, only the money earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted your KYC details through this app, including uploading your Aadhar card and saving your UPI and bank details. This will help facilitate the processing of your application. Completing these steps will also enable you to access the full range of services offered by the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may be due to processing issues rather than the speed of the app itself.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the funds don't appear within 24 hours, you can contact their care centre for assistance. They will help you resolve the issue and add the money to your wallet account.

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