bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 0021006441
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate and log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to clear any issues. Then, download the latest version from the app store. This should resolve the problem, allowing you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and cannot include bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete tasks within 3 hours, a significant improvement over the initial 30 minutes. However, occasional delays may occur, causing payments to be processed in up to 24 hours. This variability is a trade-off for the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the bonus funds are separate from actual winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
bdg prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, bdg is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
We recognize the significance of convenient and secure transactions, which is why bdg offers a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, providing users with flexibility and peace of mind. Our dedicated customer support team is always available, 24 hours a day, 7 days a week, to assist with any questions or concerns. Whether you need help with a transaction, have a query about our services, or require assistance with a technical issue, our team is committed to providing timely and effective support to ensure a seamless user experience.