bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3995172615
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To start this process, check your internet connection for a strong signal. If you're still experiencing issues, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, please log in with your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app with ease. This should resolve any compatibility or functionality problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts collected. Regular users can access their earned earnings to withdraw the money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasionally, payment delays can occur, potentially extending wait times to 24 hours. This delay in payment processing may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money won while playing with the bonus amount. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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