bdg

bdg App support

Contact
+91 6916634463

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive and verify the OTP. This process will securely log you in, replacing the need for a password or email login. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your KYC (Know Your Customer) details to the customer support via email to initiate the account transfer. This will help resolve the issue and get you back into your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. This means users can access their earned rewards, but not the bonus funds they've collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring users to wait up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from playing games with the bonus can be withdrawn. The bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To address the issue, go to settings and check your transaction history. If your withdrawal request is pending, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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