bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3130346522
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method replaces the need for a password or email, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time allowed, after which you can contact the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should resolve any compatibility issues and allow you to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the bdg?
The app allows a minimum withdrawal of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible from earnings earned through gaming, not including bonus amounts. This means users can withdraw their actual winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, occasional payment delays can occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the funds earned by playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not visible, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
At bdg, we recognize the significance of security and convenience, which is why we provide support for a wide range of deposit and withdrawal methods. Players can easily manage their funds using credit/debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies for those seeking extra privacy and fast transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues, ensuring a seamless gaming experience.
At bdg, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have. In addition, our exciting promotions and loyalty programs ensure that your gaming experience is always rewarding and engaging. From the moment you join our community, you'll have access to endless entertainment and opportunities to win big. With our commitment to customer satisfaction, you can expect a seamless and enjoyable experience. Our team is always ready to help, whether you need assistance with a game or have a question about our services. Whether you're a seasoned gamer or just starting out, we're here to provide you with the best possible experience. So why wait? Join the bdg community today and discover a world of endless fun and opportunities to win!