bdg

bdg App support

Contact
+91 2087822927

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you enter the OTP, you will be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check and ensure a strong internet connection is available. Wait for a stable signal, then click on 'send OTP' to proceed. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus collected. The earned funds can be withdrawn, making it a more accessible option for users.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details within this app, which includes saving your Aadhaar card and UPI information along with all relevant bank details. Your cooperation in this matter is greatly appreciated. This will ensure a secure and hassle-free experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is generally fast, taking between 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe to up to 24 hours. This can affect the overall efficiency of using the app for services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned using the bonus funds. The bonus funds themselves, however, are not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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