bdg

bdg App support

Contact
+91 5273420834

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your phone to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal, then click on the "send OTP" option and wait. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only allowed for earnings from gaming, not for bonus amounts. This means users can only cash out the money they've earned through their in-app gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can occur on occasion, despite the app's overall efficiency.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus in your gaming account, and it cannot be withdrawn for personal use. The funds you earn by playing games with this bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where a pending withdrawal request will be processed within 24 hours. If the issue persists, the funds will be added to your wallet account automatically. If you still experience problems, you can reach out to their care centre for assistance.

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