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bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 0577699313
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This process will authenticate your account without requiring a password or email login. Upon verification, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, start by checking your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system for assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and content.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to money earned from gaming, excluding bonus amounts. The app does not allow users to withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may impact the overall processing time, extending it beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are for gaming purposes only and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed and added to your wallet account. If the funds still don't appear, you can reach out to their customer care centre for assistance.
At bdg, customer satisfaction is our top priority. We provide a range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies, ensuring secure and hassle-free transactions. Our dedicated support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have, providing an untroubled gaming experience. We understand the importance of security and reliability in online transactions, which is why we have implemented the latest encryption technologies to protect your personal and financial information. Our payment processing system is designed to be fast, secure, and user-friendly, allowing you to deposit and withdraw funds with ease. In addition to our secure payment options, our support team is always available to help with any issues you may encounter. Whether you have a question about a specific game, need assistance with your account, or are experiencing technical difficulties, our team is here to help. We strive to respond to all inquiries promptly and efficiently, ensuring that you can focus on what matters most – enjoying your gaming experience. At bdg, we are committed to providing a safe, secure, and enjoyable gaming environment for all our players. Our dedicated team is always working to improve and enhance our services, ensuring that you have the best possible experience with us.
The importance of convenience and security is well understood, and it's for this reason that bdg supports a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Our advanced technology ensures that all transactions and personal information are rigorously protected through state-of-the-art encryption protocols. This means that customers can have complete peace of mind when using our services, knowing that their sensitive data is safe from unauthorized access. Additionally, we take pride in offering fast and responsive customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist with any questions or concerns that may arise, providing timely and effective solutions to ensure a seamless and satisfying experience for our users. Whether you need help with a transaction, have a question about our services, or simply want to learn more about what we offer, our support team is always available to help.