bdg

bdg App support

Contact
+91 8500141955

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send OTP". If you don't receive the OTP after a reasonable time, consider contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to assist with account transfer. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned from playing games, but not the bonus rewards you've received.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhar card, UPI ID, and bank details for verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively fast, taking anywhere from 30 minutes to 3 hours to complete due to its stable services. However, occasional delays in payment processing may extend this time to up to 24 hours. This delay primarily affects the payment aspect, not the overall process duration.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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