bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3137723331
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check that your internet connection is stable and strong. If you still experience problems, you can try clicking "send OTP" again and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date software and allow for a smooth login and gaming experience. Once updated, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, bonus amounts cannot be withdrawn. You can only withdraw earnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing times within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as your money will be added to your wallet account within 24 hours. If it doesn't show up, you can contact the care centre for assistance.
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