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This app is available for your device
bdg
This app is available for your device
Contact
+91 6857086255
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure your internet connection is stable and strong. Wait for a reliable signal, then click 'send OTP' and wait for the allotted time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and not applicable to bonus rewards. You can only withdraw the money you've earned from gaming, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details. This is a required step to proceed with the application. By saving this information, you will be able to securely access and manage your account through the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, some users may experience delays with payments, requiring wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At bdg, we recognize the significance of a clean game and transparency, which is why all our games are powered by reputable software providers and undergo regular impartial audits. Our commitment to fairness and integrity is unwavering, and we strive to maintain the highest standards in our gaming operations. In addition, our dedicated customer support team is available 24/7, providing assistance to players with any questions or issues they may encounter. Our team is trained to address a wide range of concerns, from game rules and mechanics to technical issues and account queries. We understand the importance of timely and effective support, and we make it our priority to respond promptly to player inquiries. Our regular audits ensure that our games are fully compliant with industry regulations and standards, providing players with the confidence that our games are fair, secure, and trustworthy. We take pride in our reputation for transparency and accountability, and we are committed to maintaining the highest level of integrity in our gaming operations.
At bdg, we are committed to responsible gaming and provide various tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience.