bdg

bdg App support

Contact
+91 6869282340

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

First, verify your internet connection is strong and stable. Then, click on the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to easily log in and use the app. This should provide a seamless experience with the newly updated app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. This means you can't withdraw bonus money, only the cash you've earned from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This information will be necessary for the registration process. Ensuring accuracy and completeness of your KYC details is crucial for a smooth and successful onboarding.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions within 30 minutes to 3 hours, completing the process efficiently. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception, but it ensures the overall security and stability of the transaction process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned from playing games using the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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