bdg

bdg App support

Contact
+91 2535063446

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent, and if it doesn't arrive, you can contact the app's support team through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities. Bonus money collected cannot be withdrawn and can only be used within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to complete the process. Having all these details saved in the app is necessary for verification and further use.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it doesn't affect the overall efficiency of the app's core services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. It can be withdrawn once earned from playing games. The earned amount, not the bonus itself, is eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.

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