bdg

bdg App support

Contact
+91 3802878302

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in and won't need a password or email for future access. This convenient method allows for easy login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure proper connectivity. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. After updating, you should be able to log in and access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts collected. This means you can cash out your real winnings but not any bonus credits.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your Know Your Customer (KYC) details in the app, including your Aadhar card, UPI information, and bank details. This will ensure a seamless experience. Saving these details in the app is a mandatory step.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur occasionally, even with the app's efficient overall performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn. Earnings from playing games with the bonus amount can be withdrawn, but not the bonus itself. This means the bonus funds are non-withdrawable, but winnings from games using the bonus are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can get assistance from their care centre.

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