bdg

bdg App support

Contact
+91 7242451437

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This one-time verification step will securely log you in without requiring a password or email. You can now easily access the app using this convenient login method.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and ensure a strong signal is available. If you still have trouble receiving the OTP, try clicking the "send OTP" option again. If the issue persists, you can contact the app's support system through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active number associated with your account. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play once it's installed. This should provide you with a seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This restriction applies to all withdrawals made from the app.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and completed within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions quickly, taking around 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for in-game use only, not to be withdrawn as cash. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds should be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.

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