bdg

bdg App support

Contact
+91 6431909433

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the OTP, and you'll be logged in instantly. This convenient login method eliminates the need for passwords or email verification.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you don't receive the OTP after waiting, you can try clicking on "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your number has changed, send your updated KYC details to customer support via email for assistance in transferring your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus amounts. This means users can access their hard-earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, you must upload and save all required KYC details, including your Aadhar card, UPI information, and bank details, within this app. This ensures a secure and accurate verification process. Filling out this information is a necessary step to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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