bdg

bdg App support

Contact
+91 6110120101

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Now, you can easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is available. Wait for the strong signal, then click on send OTP and wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details through email to shift your account. This will facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated, you can log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to the earnings from gaming, and not applicable to bonus amounts. This means you can only withdraw money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This information will be used to verify your identity and facilitate further transactions. Ensure all necessary details are accurately saved to avoid any issues.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual swift processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed for the money won playing games with the bonus amount. This money is separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and view your transaction history. If the request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, reach out to their care centre for assistance.

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