99exch
99exch
Share
Add to wishlist
This app is available for your device
99exch
This app is available for your device
Contact
+91 8433229158
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, simply open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for it to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your valid KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
In addition to its commitment to responsible gaming, 99exch provides a range of tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. From helping you set limits on your gameplay to providing guidance on how to stay within your means, we're here to support your gaming experience. Our team is comprised of experts who are passionate about ensuring that your time with us is enjoyable, safe, and rewarding. By joining us today, you'll not only have access to our exceptional service, but also the opportunity to experience the thrill of our games, the excitement of our promotions, and the satisfaction of knowing that you're playing with a trusted and reputable online casino.
Our platform is designed with user-friendliness in mind, ensuring a seamless and enjoyable gaming experience for both experienced and novice players. We take pride in providing high-level security, safeguarding your personal and financial information with the latest encryption technologies. This means you can focus on gaming without worrying about your data's integrity, knowing that it's protected by state-of-the-art measures. Our commitment to security begins with robust data encryption, which scrambles your sensitive information to prevent unauthorized access. We also implement advanced firewalls and intrusion detection systems to monitor and block malicious activity, giving you peace of mind as you play. In addition to these measures, we employ strict access controls to ensure that only authorized personnel can access sensitive data. Our team is trained to handle sensitive information with care, and we conduct regular security audits to identify and address potential vulnerabilities. By prioritizing security and user-friendliness, we create a trustworthy environment that allows you to fully immerse yourself in the gaming experience. Whether you're a seasoned pro or just starting out, you can rely on our platform to provide a secure and enjoyable experience every time you play.