99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4727484385
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This one-time verification eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to clear any existing issues. Once uninstalled, download the latest version and log in to play the newly updated app. This should resolve any problems and allow you to enjoy the app without any issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in some other apps. Withdrawals are limited to the money earned from gaming, and not from bonuses or other incentives. This means users can only withdraw their earned winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must fill out and submit all your KYC details within the app, including saving your Aadhaar card, UPI, and bank details. This information is required to facilitate the onboarding process. Ensuring your KYC details are up to date will help you proceed smoothly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours, but sometimes payment delays may occur. In cases of payment delays, users may experience extended wait times of up to 24 hours for further processing. This can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games with the bonus amount, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If it's failed, don't worry, your money will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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