99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0454935455
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still face difficulties, wait for the OTP and if it doesn't arrive, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help you shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can't cash out bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and storing your UPI and bank account information securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear within 24 hours, contact their customer care centre for assistance.
We recognize the importance of convenience, which is why 99exch offers a range of secure deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies. Our commitment to security ensures that all transactions are processed smoothly and that your personal information remains confidential. This means that you can rest assured that your financial data is protected at all times. In addition to our secure payment methods, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a general inquiry, our team is always ready to help. Our support team is comprised of experienced and knowledgeable professionals who are passionate about delivering exceptional customer service. They are trained to handle a wide range of scenarios, from resolving technical issues to addressing any concerns you may have about your account. At 99exch, we understand the importance of providing a seamless and hassle-free experience for our customers. That's why we strive to make all interactions with our platform as easy and convenient as possible. From depositing and withdrawing funds to managing your account and accessing our customer support team, we aim to make every step of the process as smooth and efficient as possible.
Our commitment to excellence extends beyond the variety of games we offer. We guarantee a seamless experience with a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. All transactions are processed using industry-leading encryption technology to ensure the security and integrity of your financial information. Our user-friendly platform is designed to be accessible on both desktop and mobile devices, allowing you to enjoy your favorite games at any time, from anywhere. Whether you're at home, on the go, or in a busy office, our platform is optimized to provide a smooth and enjoyable gaming experience. In addition to our extensive game selection and secure payment options, we also prioritize customer support. Our dedicated team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you need help with a specific game, have a question about a promotion, or simply need technical assistance, our team is always here to help.