99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5648430856
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number for secure access. This login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection to ensure a strong signal. If you still encounter problems receiving the OTP, wait for the designated time to expire before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC documents via email to the customer support system to facilitate an account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should allow you to log in and play smoothly. This should resolve any compatibility problems and get you back to playing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, and not for bonus rewards collected. This means you can redeem your earned earnings but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are typically fast and stable, but processing times can range from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can extend the overall wait time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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