99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 2695915119
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP and wait again. If you encounter any further issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version and install it to ensure you have the most up-to-date features. Once installed, you can log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds being non-withdrawable. This allows you to access your earned winnings more easily.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Failure to do so may hinder the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This timeframe may vary due to issues with payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games using the bonus funds. This means the bonus itself is non-withdrawable, but winnings from it are not.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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