99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5143605395
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the signal to stabilize and click on send OTP, then wait again. If you don't receive an OTP within a reasonable time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help you shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any issues. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, and not from bonus collected. This means users cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and storing your bank details. Having these details saved will facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions in 30 minutes to 3 hours. However, in some cases, payment delays may occur, potentially requiring a wait of up to 24 hours. This can vary from the typical processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings itself remains locked for in-game use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing up, don't worry, the funds should be added to your wallet within 24 hours. If it still doesn't work, you can reach out to their care centre for assistance.
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