99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5310645692
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely log in, eliminating the need for a password or email. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Once you've established a reliable connection, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This should get your app up to date and running smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings generated through gaming activities, and bonus amounts cannot be withdrawn. This means users can only access the money they've earned through actual gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are typically fast and stable, enabling the entire process to take between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient workflow provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history for any updates on your withdrawal request. If the issue persists, your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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