99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9076340665
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once you've downloaded the new version, you can start playing again.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to the earnings from gaming activities and does not include bonus money. Users cannot withdraw bonus funds, only the rewards earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit your KYC details, which include saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure smooth access to the app's features. Once completed, your KYC details are securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the process to be finalized. This delay is an exception, but it may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using bonus funds can be withdrawn. The bonus itself is not eligible for withdrawal, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
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