99exch

99exch App support

Contact
+91 9574189793

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, after which you will be logged in. With this method, you no longer need to use a password or email to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you're still having trouble, wait a few moments and try clicking the "send OTP" button again. If you don't receive the OTP, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should fix the issue and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for money earned from gaming, not for bonus rewards. The earned gaming money can be withdrawn, but bonus money remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The two funds - bonus and winnings - are treated separately and have different withdrawal policies.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.

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