99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6538907615
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection and ensure a strong signal is present. Wait for the "send OTP" button to be clickable, then click it and wait for the verification code. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, provide your updated KYC (Know Your Customer) details through email to the customer support team to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should then be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can only claim the money they've genuinely earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's quick and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are restricted to use within the gaming platform, and cannot be withdrawn by others. You can withdraw any winnings earned by playing games using the bonus, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any problems with your withdrawal request. If the request is failing, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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