99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7064994578
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email, making it a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection is established and a stable signal is present. If you don't receive the OTP after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. Once updated, you can log in and continue playing with ease.
Q1: What is the minimum withdrawal amount in the 99exch?
In the app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other similar apps. Withdrawals are only permitted for earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only access the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and saved within this app. This includes uploading your Aadhar card and saving your UPI, as well as entering all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can vary depending on the specific payment method and processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn, whereas the money earned from playing games with the bonus amount can be withdrawn. In simpler terms, bonus earnings are non-withdrawable, but regular winnings are withdrawable. This distinction applies to both you and anyone else using the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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