99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8285817732
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP within the allotted time, you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will allow you to access your account with the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps, offering more flexibility. The withdrawals are only eligible for earned gaming money, not bonus amounts collected. This means users can cash out the rewards they've earned through gameplay, but not the additional bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are submitted and saved in the app, including your Aadhaar card, UPI, and bank account information. This will facilitate a smooth and secure onboarding experience. Saving these details will enable you to access various features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
At 99exch, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter while playing our online games. Our team is committed to providing you with a seamless and enjoyable gaming experience, and we're always here to help you overcome any obstacles that may arise. Whether you're experiencing technical difficulties, need guidance on how to play a particular game, or simply have a question about our services, our support team is ready to help. We understand that our customers are our most valuable asset, and we strive to provide personalized and efficient support to ensure that you can focus on what matters most - enjoying your online gaming experience. By joining us at 99exch, you'll not only have access to a wide range of online games, but also to a team of experts who are passionate about providing exceptional customer service. Our goal is to create a community where you can connect with other players, share tips and strategies, and have a blast playing your favorite games. So why wait? Join us at 99exch today and take your online gaming experience to new heights!
Our commitment to excellence extends beyond our impressive game offerings. We provide a diverse range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that all transactions are secure and hassle-free. This comprehensive approach to financial operations allows our customers to focus on their gaming experience without worrying about the technicalities. Customer satisfaction is our top priority, and we strive to deliver exceptional service to meet their needs. To achieve this, we have assembled a dedicated support team that is available 24/7, 365 days a year. Whether you have a question, concern, or issue, our team is always ready to assist you, providing prompt and effective solutions to ensure your gaming experience is smooth and enjoyable.