99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6543330448
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number you previously used. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should update the app to its latest version.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, not bonus amounts. This means users can cash out their actual winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure the smooth processing of your transactions. Your timely submission will help to expedite the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Our top priority is the satisfaction of our users, which is why we provide a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. This ensures fast and secure transactions, giving our customers peace of mind. Our platform is designed for effortless navigation, accessible from both desktops and mobile devices, making it easy to use and manage your accounts on-the-go. We also understand the importance of timely support, which is why our customer support team is available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with a transaction, our dedicated team is just a click away, ready to help resolve any issue promptly and efficiently. Our commitment to customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our users.
In addition to our comprehensive platform, our dedicated team of customer support specialists is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. With attractive bonuses, promotional offers, and a rewarding loyalty program, 99exch ensures an exciting and profitable gaming journey. Join us today and enter a world of endless possibilities where the thrill knows no bounds!