99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 3820574589
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure your internet connection is strong and click "send OTP" to wait for the code. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number first. If you've changed your number, send your proper KYC details to customer support via email to facilitate the account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw funds earned from gaming, and not bonus money collected. This means you can access your earnings from gaming activities but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Filling out this information will help facilitate further actions in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, there may be instances where payments are delayed, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. The bonus funds can be used to play games, but the winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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