99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5213038583
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to complete the login process. Once logged in, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, and then click on "send OTP" to wait for the code to arrive. If you don't receive the OTP after the allotted time, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the new version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app without issues.
Q1: What is the minimum withdrawal amount in the 99exch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can cash out their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI, and bank details. This will ensure a smooth and secure verification process. Failing to complete these steps may delay your progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, occasional delays in payments may cause you to wait for up to 24 hours. This variation in processing time is a trade-off for the app's efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games with the bonus amount. Any winnings from bonus funds can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's delayed, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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