99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0624036475
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your login. After verification, you won't need a password or email to log in.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal. If you wait and still don't receive the OTP, you can try clicking on "send OTP" again. If the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active number. If your number has changed, please provide the correct KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and once installed, you should be able to log in and start playing. This update should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in some other apps. Withdrawn funds can only be from earnings made through gaming, not from bonus rewards. This means you can't withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be a drawback to using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned through gameplay using the bonus amount are eligible for withdrawal. This means you can only withdraw winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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At 99exch, we recognize the importance of smooth transactions, which is why we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. These methods are all protected by advanced encryption technologies, ensuring the security and confidentiality of your transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. We are committed to providing a seamless and enjoyable gaming experience, and our team is always ready to help you with any issues that may arise. Whether you have a question about a deposit, withdrawal, or any other aspect of your gaming experience, our team is here to help, providing timely and effective support to ensure that your experience is as pleasant and hassle-free as possible.