99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5415658081
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a stable connection before proceeding, then click to send an OTP and wait for it to arrive. If the OTP doesn't come through, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once updated, you can access the app and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher amount compared to other similar apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although some tasks can be completed as quickly as 30 minutes. However, payment processing may sometimes experience delays, requiring users to wait up to 24 hours. This can extend the overall process duration beyond the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to settings and review your transaction history. If the issue persists, you can expect the money to be added to your wallet account within 24 hours. If it still doesn't resolve, you can seek assistance from their customer care centre.
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