99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 0025252864
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login, making it a convenient and straightforward process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click on 'send OTP' and wait for the code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and start playing without any problems. This update should provide a smooth and seamless experience.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, the minimum withdrawal amount is Rs. 100, higher than what's offered by other similar apps. Withdrawals are limited to the amount earned from gaming activities, excluding bonus funds. You cannot withdraw bonus money collected through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. It's also worth noting that winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings have two separate uses: gaming and withdrawals from actual gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings for any discrepancies. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
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