99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 5854376100
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a proper connection and then click on send OTP, allowing for a sufficient amount of time to receive the verification code. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access and play the app without any issues.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from the money earned through gaming, excluding any bonus collected. Bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted through the app, including your Aadhar card and UPI information. Additionally, please save all your bank details within the app. This will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This is an exception to the usual quick processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see the status of your withdrawal request. If it's delayed, don't worry, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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