99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 4586411686
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you're still unable to receive the OTP, try clicking "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number you previously used. If your number has changed, submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play smoothly. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming activities, not bonus amounts. This means users can only access the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhar card and UPI information. Additionally, please ensure all your bank details are stored in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This discrepancy in processing time can be frustrating for users relying on swift transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games that use the bonus amount. The bonus funds themselves, however, remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if there are any issues with your withdrawal request. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you don't receive the funds, you can contact their care centre for further assistance.
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