99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 3500612172
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after a suitable wait, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details via email to the customer support team to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version and install it. This should allow you to log in and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users cannot withdraw bonus funds, only the rewards they've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI, and all associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This added waiting period is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings generated from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Our top priority is the satisfaction of our customers, and we strive to provide exceptional service to ensure their complete happiness. To achieve this, we have a dedicated support team available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may have. Join 99exch today and experience thrilling games, generous bonuses, and outstanding service, all from the comfort of your own home. Our team of experts is committed to providing you with a seamless and enjoyable gaming experience, so you can focus on what matters most - having fun and winning big. With our around-the-clock support, you'll never have to worry about being left in the dark or encountering any technical issues that might hinder your gaming experience. Our team is always ready to lend a helping hand, whether you need assistance with a specific game, have a question about our promotions, or simply need some general guidance. At 99exch, we understand the importance of providing a safe and secure gaming environment, and we take pride in our robust security measures to ensure your personal and financial information is protected. Our commitment to your satisfaction is unwavering, and we're dedicated to making sure you have an unforgettable gaming experience with us.
Our friendly interface ensures effortless navigation, allowing you to quickly find your favorite games or discover new ones. At 99exch, we are committed to providing secure and flexible payment options, supporting a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies to ensure hassle-free transactions. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have, providing help whenever you need it.