99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 8199438938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely log in, replacing the need for a password or email. This convenient method simplifies the login process.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP, click "send OTP" and wait again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to initiate the account transfer process. This will help resolve the issue and activate your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've installed the new version, you'll be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made for money earned from gaming, with any bonus funds remaining non-withdrawable. This means users can access their hard-earned rewards but not any bonus or promotional amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved within the app. This includes storing your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, due to occasional payment delays, users may need to wait up to 24 hours beyond that. This delay is typically related to payment processing, rather than the app's services themselves.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings made from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you should see your withdrawal request pending. If it doesn't appear after 24 hours, the funds will be credited to your wallet account. If you still encounter a problem, you can contact their care centre for assistance.
In addition to our diverse library of games, 99exch provides top-notch services, including 24/7 customer support, ensuring that help is always just a click away. Our platform offers secure deposit and withdrawal methods, ranging from traditional credit and debit cards to cutting-edge payment systems, such as electronic wallets and cryptocurrencies, ensuring fast and hassle-free transactions. Our customer support team is available around the clock, 7 days a week, to address any questions or concerns players may have. Whether it's assistance with a specific game, help with account management, or guidance on how to make a deposit or withdrawal, our team is dedicated to providing prompt and effective support. Our payment methods are designed to be convenient and secure, allowing players to deposit and withdraw funds with ease. We accept a wide range of payment options, including credit and debit cards, e-wallets, and cryptocurrencies, ensuring that players can fund their accounts and withdraw their winnings quickly and easily. With 99exch, players can enjoy a seamless and secure gaming experience, knowing that our team is always available to help and that their transactions are protected by the latest security measures.
Our primary concern is your comfort and security, and we offer a variety of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, to ensure quick and hassle-free transactions. Our platform is optimized for both desktop and mobile devices, allowing you to play games without interruptions at any time and from any location. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or require assistance with a game, our team is always available to provide guidance and support.