99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 7658844700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number, which will securely log you in. This eliminates the need for a password or email login process.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal. Wait for a few moments after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, update your account by sending your proper KYC (Know Your Customer) details to the customer support team via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play with the updated version.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth and secured experience. Completing your KYC will help verify your identity and facilitate further transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
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