99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 9283153442
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your number, and you'll be logged in securely without needing a password or email credentials. This streamlined login process provides easy access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, you can utilize the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned from gaming, not bonus rewards. Your bonus earnings remain non-withdrawable, while your gaming earnings are accessible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Your cooperation in providing accurate and complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services can complete the process within 30 minutes to 3 hours, but payments may occasionally be delayed. This delay can result in a waiting period of up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within your gaming account and cannot be withdrawn by anyone else. You can withdraw the funds earned separately, but the bonus itself remains non-withdrawable. The bonus is exclusive to gaming purposes.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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