99exch

99exch App support

Contact
+91 6335555310

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal before proceeding. If you don't receive the OTP after waiting, you can try again by clicking on "send OTP" or reach out to the app's support system for assistance through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer process. This will help us update your information and ensure a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Only earnings from gaming can be withdrawn, with bonus amounts not eligible for withdrawal. This allows users to redeem their hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth experience within the app. Please ensure all your information is accurately saved and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions between 30 minutes and 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This variation in processing times is a potential drawback of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus funds are withdrawable. The actual bonus amount itself is not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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