99exch
99exch
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This app is available for your device
99exch
This app is available for your device
Contact
+91 6903888205
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. The system will then send an OTP, which you must verify to complete the login process. This method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is strong and stable. If you don't receive the OTP after clicking "send," wait for the designated time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app. This should resolve any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming funds, not including bonus amounts. This means users can access their winnings from gaming activities but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved within this app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay typically happens after the initial process has been completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable. This means you can take out the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their customer care centre for assistance.
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